Privacy Policy

1Introduction

Codexify ("we", "our", "us") operates the Codexify Store at codexify.net. We are committed to protecting your privacy and handling your personal information transparently, in accordance with applicable data protection laws.

This Privacy Policy describes the types of information we collect from you, how we use and protect it, and the rights you have regarding your data.

2Information We Collect

We collect only the information needed to process and deliver your orders:

• Contact information — your full name and email address (required at checkout).
• Optional details — phone number and Discord username, provided voluntarily.
• Order information — products purchased, order number, amount paid, currency, and order status.
• Technical data — basic logs such as IP address and browser type, used to protect the store from abuse and fraud.

3How We Use Your Information

• To create, process, and confirm your orders.
• To deliver purchased products and setup instructions to your email.
• To provide order tracking via your order number.
• To respond to support and refund requests.
• To prevent fraud, abuse, and maintain the security of the store.

4Payment Information & Security

All payments are processed by our payment provider, Fawaterk. We do not process, see, or store your card numbers, bank details, or any payment credentials.

• Payment transactions are handled entirely within Fawaterk's secure, PCI-DSS compliant environment.
• We only receive a confirmation that your payment succeeded, along with a payment reference.
• Your card details never pass through or remain on our servers.

5Data Storage & Protection

• Your order data is stored in a secured database on our hosting infrastructure, accessible only to authorized staff.
• All data transmitted between your browser and our website is encrypted over HTTPS.
• Access to administrative tools is restricted and protected.
• We follow industry-standard practices to protect data against unauthorized access, alteration, or disclosure.

6Data Retention

We retain order records as long as needed to provide our services, maintain order history and refund eligibility, and comply with legal and accounting obligations. When data is no longer required, it is securely deleted.

7Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We only share data where necessary:

• With Fawaterk, to process your payment — limited to what's required to complete the transaction.
• With our team members, solely to fulfil and support your orders.
• Where required by law, court order, or to protect the legal rights, safety, and security of Codexify or its customers.

8Cookies & Analytics

Our website uses minimal, essential cookies to improve your experience — such as remembering your theme preference (dark/light mode). We do not use advertising trackers or invasive third-party analytics on the store.

9Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete information.
• Delete your personal data, subject to legal and accounting retention requirements.
• Object to or restrict certain processing activities.
• Lodge a complaint with a supervisory authority.

10Children's Privacy

The Codexify Store is not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

11Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically to stay informed about how we protect your information.

12Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us:

• Email: support@codexify.net
• Location: Cairo, Egypt